Frequently Asked Questions

How do I order a Cheese pizza?
You can order a Cheese pizza by selecting Create your own in the Main Menu and then add Extra Cheese as your topping.

What happened to "Bone-in" style wings on the WingStreet menu?
Unfortunately, the "Bone-in" style has been discontinued in Hawaii. Try the "Traditional" style wings, it's just like the "Bone-in", but without the breading.

Why is my adddress not valid for delivery?
It may be that the address you input did not exactly match our database. For example "North Beretania St" must be entered as "Beretania St N". Whenever possible let our database find your street by inputting the first few letters of your street name and then selecting your street from the drop down list.

Why doesn't my coupon code work?
Unfortunately not all coupons can be accepted for online ordering. If you want to use a coupon that is not accepted online, please call 643-1111 to place your order.

What are acceptable forms of payment for online ordering?
MasterCard and Visa are the only accepted forms of payment for an online order.

How do I change my address?
Go into My Profile which is the third yellow button at the very top of the page. Please note, you will not be able to change your phone number through My Profile. For further instructions on updating your phone number, please send an email to OnlineAdministrator@thdfsg.com   

How do I delete my account?
Please send a request to OnlineAdministrator@thdfsg.com and include the phone number that is linked to the account you want deleted. The email address sending the request must match the account being deleted.

What number do I call if I have a question or problem with my online order?
Please call our statewide number at 643-1111 and a representative will assist you.